There’s nothing worse in The Sims 4 than encountering bugs in gameplay, especially when you’ve run into something unusual that’s difficult to do a Google search about. It’s an inevitable thing, though. The Sims 4 is more than a decade old–it’s an early PlayStation 4 game, after all–and so some serious creakiness is to be expected. Things just break down and get messy from time to time.
Fortunately, The Sims 4 has been so popular that it’d be tough to encounter a bug that’s completely unique to you. At this point, we’ve got a fairly clear set of steps you can take to figure out what’s wrong when your game is just kinda freaking out on you. Scroll on for your best options.
Reset your Sim(s)
Sometimes your Sims will be going about their business when they just stop responding to orders and seemingly freeze up. It’s the most common issue in The Sims 4, and the first thing to try in those situations is to reset the bugged-out Sim in question. To do this, open the cheat console by pressing ctrl+shft+C on PC, or by holding down all four shoulder buttons on Xbox or Playstation. Next, type ResetSim and then the name of the Sim in question–like „ResetSim Dina Caliente.“ If you’ve activated cheats (console command „testingcheats true“), PC and Mac users will also have the quicker option of pressing shift while clicking on the Sim, and then choosing the option „Reset Sim (Debug).“