Zum Inhalt springen

Students Have Been Called to the Office – Or Arrested – for False Alarms from AI-Powered Surveillance Systems

In 2023 a 13-year-old girl „made an offensive joke while chatting online with her classmates,“ reports the Associated Press.

But when the school’s surveillance software spotted that joke, „Before the morning was even over, the Tennessee eighth grader was under arrest. She was interrogated, strip-searched and spent the night in a jail cell, her mother says.“ Her parents filed a lawsuit against the school system, according to the article (which points out the girl wasn’t allowed to talk to her parents until the next day). „A court ordered eight weeks of house arrest, a psychological evaluation and 20 days at an alternative school for the girl.“

Gaggle’s CEO, Jeff Patterson, said in an interview that the school system did not use Gaggle the way it is intended. The purpose is to find early warning signs and intervene before problems escalate to law enforcement, he said. „I wish that was treated as a teachable moment, not a law enforcement moment,“ said Patterson.

But that’s just one example, the article points out. „Surveillance systems in American schools increasingly monitor everything students write on school accounts and devices.“

Thousands of school districts across the country use software like Gaggle and Lightspeed Alert to track kids‘ online activities, looking for signs they might hurt themselves or others. With the help of artificial intelligence, technology can dip into online conversations and immediately notify both school officials and law enforcement… In a country weary of school shootings, several states have taken a harder line on threats to schools. Among them is Tennessee, which passed a 2023 zero-tolerance law requiring any threat of mass violence against a school to be reported immediately to law enforcement….

Students who think they are chatting privately among friends often do not realize they are under constant surveillance, said Shahar Pasch, an education lawyer in Florida. One teenage girl she represented made a joke about school shootings on a private Snapchat story. Snapchat’s automated detection software picked up the comment, the company alerted the FBI, and the girl was arrested on school grounds within hours… The technology can also involve law enforcement in responses to mental health crises. In Florida’s Polk County Schools, a district of more than 100,000 students, the school safety program received nearly 500 Gaggle alerts over four years, officers said in public Board of Education meetings. This led to 72 involuntary hospitalization cases under the Baker Act, a state law that allows authorities to require mental health evaluations for people against their will if they pose a risk to themselves or others…

Information that could allow schools to assess the software’s effectiveness, such as the rate of false alerts, is closely held by technology companies and unavailable publicly unless schools track the data themselves. Students in one photography class were called to the principal’s office over concerns Gaggle had detected nudity. The photos had been automatically deleted from the students‘ Google Drives, but students who had backups of the flagged images on their own devices showed it was a false alarm. District officials said they later adjusted the software’s settings to reduce false alerts. Natasha Torkzaban, who graduated in 2024, said she was flagged for editing a friend’s college essay because it had the words „mental health….“

School officials have said they take concerns about Gaggle seriously, but also say the technology has detected dozens of imminent threats of suicide or violence. „Sometimes you have to look at the trade for the greater good,“ said Board of Education member Anne Costello in a July 2024 board meeting.

Read more of this story at Slashdot.

Schreibe einen Kommentar

Deine E-Mail-Adresse wird nicht veröffentlicht. Erforderliche Felder sind mit * markiert