Presentation: Thinking Like a Detective: Solving Cloud Infrastructure Mysteries

Brendan McLoughlin shares a detective’s framework for solving cloud infrastructure failures. He explains the “usual suspects” in the network stack – from DNS to API gateways – and discusses how to apply Richard Cook’s “How Complex Systems Fail” to modern observability. He shares strategies for building robust runbooks and using tools like Honeycomb and OpenTelemetry to find hidden timeouts.

By Brendan McLoughlin