AI’s next inflection point: Transforming agents into enterprise superusers

If you watched the day one keynote at Red Hat Summit 2026, you heard me talk about critical inflection points that have defined the IT industry. Linux and Kubernetes formed two big waves in recent memory, and AI is undeniably causing another shift. Each of these events was disruptive, but the seismic impact of AI continues to resonate as we face a widening gap between environmental complexity and the flat resources available to manage it. Many of us are being asked to launch new ambitious AI initiatives while simultaneously maintaining the legacy systems the business depends on. To bridge this