With natural language processing (NLP) capabilities, sales representatives can drive engagement, personalize interactions and boost sales conversions. How can developers incorporate these techniques into their sales chatbots?
How Developers Can Use NLP to Improve Sales Chatbots
Many sales departments use artificial intelligence chatbots. According to McKinsey & Company, sales is the most common application of generative technology, with around 34% of respondents stating they regularly use it for this function.