When updating a piece of software as large and complex and old as Windows, you’re inevitably going to break something every once in a while. Microsoft tracks known issues here—generally they affect lesser-used features or obscure edge cases, but every once in a while you run into something bigger and more disruptive.
August’s updates have introduced a couple of more noticeable problems. The first was caused by update KB5063875, a relatively minor security update for older versions of Windows 10 and 11. This update broke Windows‘ built-in reset and recovery features, used to restore a Windows installation to its factory defaults if you’re experiencing a problem or are planning on handing down or otherwise getting rid of your PC. After installing the update, users of Windows 11 23H2 and 22H2 and Windows 10 22H2 who tried to reset their PCs would see the process silently fail with no explanation.
Microsoft quickly resolved this one with update KB5066189—the issue was opened on August 18 and marked as resolved on August 19—so if you’re still having issues, check for the update that will fix your update.