From Silos to Service Topology: Why Netflix Built a Real-Time Service Map

By Parth Jain, Rakesh Sukumar, Yingwu Zhao, Renzo Sanchez-Silva & Nathan FisherHow we built a living map of our distributed infrastructure to help engineers understand dependencies, troubleshoot faster, and keep Netflix running smoothly for our members around the world.The Puzzle with a Thousand PiecesPicture this: It’s 3am, and an engineer gets paged. One of our critical services is showing elevated error rates. Members trying to watch their favorite films and series are seeing degraded experiences. The clock is ticking.A single service at the…
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