Our journey to AI-centricity, part 2: Crafting a strategy that scales

In the first part of this series, we discussed the messy and challenging work of fixing our foundation—standardizing on Red Hat OpenShift and cleaning up years of fragmented data. With that foundation in place, we faced a new challenge: how to integrate AI into how Red Hatters work without creating new internal barriers or security risks.Moving from policy to participationWhen gen AI first arrived, we made a mistake common to many enterprises: we led with a policy of “no.” Our first move was to release a dense legal document so restrictive that it inadvertently discouraged people from explor